Ever gone to a conference and heard stories from other great organizations about the innovative practices they are implementing? Ever come away from those conferences thinking, “How can I help our organization become an industry leader in such-and-such a practice?” If you have experienced these thoughts, you are not alone … Read more
Companies that successfully offer well-established platforms to their customers (like Apple, Airbnb, Uber, and Amazon) continue to receive a lot of attention and with good reason. Their platform business models have allowed them to gain greater market share, establish an ecosystem of goods/services, and offer differentiated experiences to their customers. … Read more
Digital transformation is receiving a lot of press as businesses relentlessly redefine how they deliver value and relate with customers. The question that needs to be asked is, “How will digital transformation produce value and differentiation for my organization? In the midst of increased digital transformation “noise,” strategic and organization … Read more
Best practices can be a powerful tool to help organizations improve their marketplace performance, differentiate their business, and help functions become more effective and efficient. However, best practices can also cause the opposite. Essentially, the constant quest for industry best practices can, at times, actually lead to less differentiation, effectiveness … Read more
What do you do when an aspect of your business doesn’t go as planned or in the way you had hoped? As executives, we’ve all experienced this. What does it take to properly diagnose the issue and ultimately develop a solution? Where do you start in order to get back … Read more
When members of an organization – executives and staffers alike – feel like their organization lacks direction and focus, the refrain, “We don’t have a strategy” is heard echoing the halls. However, we have found that the causes of such opinions are more nuanced than simply a lack of strategy. … Read more
Perhaps the simplest definition of a business model is an organization’s effort to deliver a unique solution to a customer need or problem. To improve your business model and organization, you need to ensure that all aspects of your organization align to solve your customers’ problem(s). The best organizations today … Read more
A change partner is essential when developing your business model and organization design because they can bring methodologies and tools needed to guide the work. Your change partner could be an HR manager or some other internal resource. But, it may be better to factor in partners outside the organization … Read more
You and your team have worked hard to create a business model and an organization design that meet your objectives, optimize your capabilities, address your customers’ needs, differentiate you in the marketplace, and account for any future complexities. Good job! Your efforts will pay off. Your organization will be fiscally … Read more
How do I optimize my resources? It is the perennial question for today’s businesses. Our philosophy is that aligned organizations can better optimize their resources to create both great efficiencies as well as desired growth. To accomplish both of these objectives, businesses must consider a more holistic approach to organization … Read more