Developing Leaders in Times of Change & Transformation

Developing Leaders

“They just don’t get it! They have training manuals, real-time data, managers, directors, and a CRM.  Why can’t all of them just exercise common sense?” Leadership during times of significant challenges or change demands skills and abilities of leaders above and beyond the typical. Some leaders naturally seem to rise … Read more

Implied Work in Organization Transformation

If you are familiar with the  Cube model of organization design, you know that Work Processes  is one of six elements of an organization that must all align with strategy if the organization is to attain its strategic goals successfully (the others being Structure and Governance, Information and Metrics, People … Read more

Communication Salmonella – Tips to Avoid Serving Undercooked Information

Why is it that we know we shouldn’t serve up undercooked meat, but we struggle with serving up undercooked information? This past weekend, my family came into the house and were welcomed with the delectable aroma of something baking in the oven. It wasn’t anything fancy – a nice little … Read more

Flying In The Face of Data: Why The Logical Choice Isn’t Always The Right Choice

In a world where everyone has virtually unlimited information at their fingertips, we are living in the most data-driven society ever imagined. Whether it be through an online price calculator, or comparing products side-by-side on Amazon, or just looking up facts on Google, people consult data to answer seemingly every … Read more

How to Measure and Evaluate Organization Transformation Effectiveness

measuring organization change

Organization change is a big and complex undertaking. It is easy to get caught up in the process itself, especially when the transformation takes place over the course of months or years. But ultimately, it’s essential to stay focused on the reason for the change. At some point, the time … Read more

Ensuring Clean Hand-Offs in Organization Transformation

Organization Transformation

The idea of “passing the baton” in a relay race is often used as a metaphor for the handoffs that occur as work moves from one person or function of a business to the next. These transitions are critical junctures in organization transformation; being able to manage organization design “baton … Read more

Information – The Lifeblood of Organizations

Information & Metrics

Recently, I was with an organization that was doing some benchmarking, and we visited the sites of several companies with strong capabilities in supply chain systems and analytics. As I observed the analytical capabilities and listened to the discussions, I thought about the Information & Metrics side of the organization … Read more